Hampton Court Palace Festival 2022

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Accessibility

Hampton Court Palace is an historic building and, therefore, has uneven surfaces. There is however a step-free route from the Palace Gardens to Palace Courtyard – please ask the stewards for assistance with this route.

Within Base Court, there are 6 wheelchair spaces and 6 complimentary companion seats per concert on the wheelchair platform.

In addition, accessibility requirements can be accommodated on the flat areas of the auditorium in specific locations within Blocks B, C & D. Spaces are limited, subject to availability and booked in advance on a first come first serve basis. (Please Note: Your view may be restricted as guests are prohibited from standing) 

We offer a companion ticket for disabled visitors who require assistance. This is a free ticket for a partner, accompanying friend or personal assistant (PA). Companion tickets, with exclusion of the wheelchair platform, are subject to availability. 

A companion ticket can also be booked online at the same time as an accessible ticket. Accessible customers are required to accept a disclaimer that advises supporting documentation may need to be presented at the event. 

Accessibility tickets can be purchased online, please click here.

In order to comply with emergency evacuation procedures please be aware that wheelchair users who book non-dedicated wheelchair space might be asked to leave their wheelchairs outside the Palace Courtyard.

ACCESSIBLE PARKING

Please note that we offer complimentary blue badge parking which MUST be booked in advance of your visit as blue badge spaces are limited. Parking requests will close on midday on the day of your concert. After you have completed your purchase, you will be asked to input your blue badge number and your registration plate alongside your supporting documentation such as your blue badge. You will also need to present your blue badge upon arrival at the event.