Hampton Court Palace is an historic building and, therefore, has uneven surfaces. There is however a step-free route from the Palace Gardens to Palace Courtyard – please ask the stewards for assistance with this route.
Within Base Court there are 6 wheelchair spaces and 6 complimentary companion seats per concert on the wheelchair platform. In addition wheelchairs can be accommodated on the flat areas of the auditorium in specific locations within Blocks B, C & D. Please note: companion seats are available for Blocks B, C & D, however these spaces are limited, subject to availability and booked in advance on a first come first serve basis and can only be booked directly through IMG Events on 020 8233 5400 Monday to Friday 9.30am – 5.30pm.
There are limited disabled parking spaces in the Palace car park and this is allocated on a first come, first serve basis. To book a disabled car parking space please call IMG Events on 020 8233 5400 Monday to Friday 9.30am – 5.30pm or email: firstname.lastname@example.org. We will require the car registration number and blue badge number at the time of booking.
In order to comply with emergency evacuation procedures please be aware that wheelchair users who book non-dedicated wheelchair space might be asked to leave their wheelchairs outside the Palace Courtyard.