Hampton Court Palace is an historic building and, therefore, has uneven surfaces. There is however a step-free route from the Palace Gardens to Palace Courtyard – please ask the stewards for assistance with this route.
Within Base Court, there are six wheelchair spaces and six complimentary companion seats per concert on the wheelchair platform.
In addition, access requirements can be accommodated on the flat areas of the auditorium in specific locations within Blocks B, C & D. Spaces are limited, subject to availability and booked in advance on a first come first serve basis. (Please Note: Your view may be restricted as guests are not prohibited from standing in front of their seats).
We offer a companion ticket for visitors with disabilities who require assistance. This is a complimentary ticket for a partner, accompanying friend or personal assistant (PA). Companion tickets, with exclusion of the wheelchair platform, are subject to availability.
A companion ticket can also be booked online at the same time as an accessible ticket. You will be asked to provide supporting documentation if you book a companion ticket and See Tickets will be in touch prior to your concert date to request this.
Please note that we offer complimentary blue badge parking which MUST be booked in advance of your visit as blue badge spaces are limited. Parking requests will close on midday on the day of your concert. After you have completed your purchase, you will be asked to input your blue badge number and your registration plate alongside your supporting documentation such as your blue badge. You will also need to present your blue badge upon arrival at the event.
Accessible tickets can be purchased online.
If you require assistance with your booking, please submit a request and member of our team will be in touch
To comply with emergency evacuation procedures please be aware that wheelchair users who book non-dedicated wheelchair space might be asked to leave their wheelchairs outside the Palace Courtyard.